Processing Times
Orders received before 2:00 PM CST will ship the same day provided the product ordered is in stock. Most orders received 2:00 PM onwards will ship the next business day.
Orders not processed or shipped on Saturday and Sunday, except by prior arrangement.
Shipping
USA
We offer regular shipping for orders over $100. This takes around 3-5 business days for delivery. Feel free to select express shipping to receive your items in 1-3 business days.
International Orders
Shipping costs start at around $35 for UPS/DHL. Items worth $300 or higher have a shipping rate of 8-10% of the total value of the order. Cheaper methods are available at your discretion. But we are not liable for any lost packages due to the lack of tracking numbers.
Expect your orders to arrive in 7-10 business days.
Once shipped out we are not responsible for delays, missing, lost or stolen packages. Kindly inform us for any delays experienced and we'll do our best to ensure that you will receive your order.
Customers are responsible for all shipping charges, including custom fees for international orders.
Exchanges
We offer a 30-day money back guarantee on all orders. Your satisfaction is our guarantee.
For returns or exchanges:
- We must be notified through our email at pmg@promediagear.com
- Item must be return or exhanged in top-notch condition.
If the received item is damaged/defective upon arrival, please notify us immediately.
Please keep in mind that international orders might take a while when it comes to exchanges and returns. You may chat with us prior to ordering if you need help in deciding which product to get.
The timing of the creation of these couldn't be better for me. I'm a regular user of the QD attachments for my gear. While the standard types of QD releases were fine, they could be a little finicky to operate at times, particularly when wearing winter gloves. The ability to swap out the types of attachments meant that swapping out these for my old ones was super easy. I would have had to send my shoulder straps back to the maker to swap them out otherwise since the leather tether loops are riveted together. I haven't used the PD safety tethers only because the straps I use already have their own which you can see in the photo. I bought the four pack and swapped out all of my QD connecters for these ones. I couldn't be more pleased with them. They hold my Z9 + 400mm f/2.8 on one side and my Z8 + 70-200mm f/2.8 on the other securely and I have zero worries about a failure.
Thanks for sharing your experience! So glad to hear our QD attachments came in handy for you. We designed them to make swapping easy, and it sounds like they've delivered. Thanks again! Happy shooting!
Easy to use and very secure. Beautifully made. The included Peak Design safety leash gives complete confidence in the system.
Purchased this to replace the ¼"-20 attachment my strap came with. My setup is now simpler and functions better. I love the quick release. Overall it's well built and is working well so far. Only wish it was less expensive for what it is.
These connectors are good and work well, my only complaint is that they are expensive.
I LOVE that the Promedia L-Plate includes a QD socket as this allows me to use a camera strap or tripod without having to mess with screwing extra things into the l-plate or removing the l-plate. Works well with "Rapid Straps"
works great easy to use