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Do you have a new product suggestion? Are you having trouble using our products? Do you need help in placing your order? or do you need someone to talk to?

ProMediaGear is here to help you.

Let us know your concerns regarding ProMediaGear products or anything in particular. We will try our best and answer your questions within one business day. This excludes weekends and holidays of course.

For a swift solution to your query, make sure to message us all the important details such as order number, item, or camera model. These details makes it easier for us to provide you your needed answer.

Please check your inbox after one business day. If you do not see our answer there, it might have gone into the SPAM folder.

You may also contact us via our phone number:

US: 708-263-4443 or 888-413-3332 (Toll Free)
EU: +44.20.3598.4755

Our sales support are ready to serve you from Monday to Friday, 8:00AM to 5:00PM CST.

If you cannot reach us, feel free to leave a voice mail and we will get back to you as soon as possible.

Thank you for trusting ProMediaGear - makers of fine photography gear.

Store review

I don’t generally write product or company reviews but ProMediaGear is a special company. It has been our favorite for several years now. Starting when the company was beginning, I believe! We met one of the owners in Iowa shooting eagles. My husband was impressed with a gimbal head that was being shown. That was our first purchase back then and since then we have purchased tripods, katana jr gimbal head, katana gimbal head, various plates, ball heads, monopod, L brackets, boomerang flash holder. All the items were top grade tools and much appreciated. Our photography has been enhanced with ProMediaGear products. Customer service has been excellent and their products are made in the United States of America. We hope to see their company flourish! Pics are just a few products we have.

Awesome Customer Service

Kudos, to ProMediaGear customer service, they are simply the THE BEST, they really care about their customers. In my excitement ordering, made an error which they quickly fix, A++

PX4 4.5-inch Arca-Swiss Double Dovetail Plate with Quick Release Adapter Port

Pro Media Gear product is a highly superior product. I would recommend your product to all of my colleagues. The customer service is awesome. Pro Media Gear is just an all-around great company who really understand photographic needs of the professional and amateur photographers. Let me say thank you for all of your hard work.

Great products, great company and great customer service!
Thank you!

I have made many purchases through online purchase. Always happy with their service, delivery and products

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