What is the difference between the 34 Series and the 42 Series Tripods?
The ProMediaGear Pro-Stix tripods come in two series: the 34 series with 34mm top tubes and the 42 series with giant 42mm top tubes.
The 34 Series is designed for portability in mind without sacrificing load capacity.
Meanwhile, the 42 Series tripods are rated for heavier loads but at the expense of portability since they are larger to carry around.
Can I use a tripod head from other brands?
Yes, ProMediaGear tripods use standard tripod mounts so you can use any tripod head you want.
But, it's better to have a ProMediaGear tripod head with you for superior quality you can trust.
Will this tripod work in freezing temperatures?
Our tripods are heavily tested in extreme environments.
Whether it is under the extreme heat or freezing temperatures, rest assured that our tripods can handle any task.
Processing Times
Orders received before 2:00 PM CST will ship the same day provided the product ordered is in stock. Most orders received 2:00 PM onwards will ship the next business day.
Orders not processed or shipped on Saturday and Sunday, except by prior arrangement.
Shipping
USA
We offer regular shipping for orders over $100. This takes around 3-5 business days for delivery. Feel free to select express shipping to receive your items in 1-3 business days.
International Orders
Shipping costs start at around $35 for UPS/DHL. Items worth $300 or higher have a shipping rate of 8-10% of the total value of the order. Cheaper methods are available at your discretion. But we are not liable for any lost packages due to the lack of tracking numbers.
Expect your orders to arrive in 7-10 business days.
Once shipped out we are not responsible for delays, missing, lost or stolen packages. Kindly inform us for any delays experienced and we'll do our best to ensure that you will receive your order.
Customers are responsible for all shipping charges, including custom fees for international orders.
Exchanges
We offer a 30-day money back guarantee on all orders. Your satisfaction is our guarantee.
For returns or exchanges:
- We must be notified through our email at pmg@promediagear.com
- Item must be return or exhanged in top-notch condition.
If the received item is damaged/defective upon arrival, please notify us immediately.
Please keep in mind that international orders might take a while when it comes to exchanges and returns. You may chat with us prior to ordering if you need help in deciding which product to get.